Welcome to the online payment platform of Ray of Hope For The Poor People Trust (also known as Ray of Hope Trust). These Terms and Conditions govern the use of our online payment services for donations, fees, and other contributions. By using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms By accessing and using our online payment platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Service.
2. Payment Methods We accept various payment methods, including credit/debit cards, bank transfers, and other electronic payment systems. All payments are processed through secure third-party payment gateways. We do not store your payment information on our servers.
3. Payment Processing Payments are processed through secure third-party payment processors. By making a payment, you agree to the terms and conditions of the respective payment processor.
4. Fees and Charges You are responsible for any fees or charges that may be associated with your payment, including but not limited to transaction fees imposed by your bank or payment processor.
5. Donations and Contributions All donations and contributions made through our online payment platform are voluntary and non-refundable. We are a non-profit government organization, and your contributions will be used to support our programs and services in accordance with our mission.
6. Tax Deductibility Donations to Ray of Hope For The Poor People Trust may be tax-deductible to the extent permitted by law. We will provide a receipt for your donation, which you can use for tax purposes. Please consult with a tax professional for specific advice.
7. Privacy and Security We are committed to protecting your privacy and personal information. Our Privacy Policy, which is incorporated into these Terms, outlines how we collect, use, and protect your information. By using our Service, you agree to the terms of our Privacy Policy.
8. Transaction Confirmation After you complete a payment, you will receive a confirmation email with details of your transaction. Please keep this email for your records. If you do not receive a confirmation email, please contact us immediately.
9. Errors and Disputes If you believe there has been an error with your payment, please contact us as soon as possible. We will investigate and resolve any disputes in accordance with our policies and applicable law.
10. Refund Policy Refunds for donations and other payments are subject to the Organization’s refund policy. Generally, donations are non-refundable. In exceptional cases, such as duplicate transactions, refunds may be issued at the discretion of the Organization. To request a refund, please contact our support team at rayofhopetrust16@gmail.com.
11. Limitation of Liability To the fullest extent permitted by law, Ray of Hope For The Poor People Trust shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our online payment platform.
12. Changes to Terms We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our Service after the posting of changes constitutes your acceptance of such changes.
13. Contact Us If you have any questions or concerns about these Terms,
please contact us at:
Ray of Hope For The Poor People Trust
Village & Post Bhadnang, Purwa,
Unnao, Uttar Pradesh 209825, Mail : info@rayofhopetrust.org,
Phone: 9198446463/7388810416
Thank you for supporting Ray of Hope For The Poor People Trust. Your contributions make a significant impact on our ability to serve our community.